Terms of Service
Last updated: November 2026
1. Acceptance of Terms
By creating a merchant workspace, enrolling in a loyalty program, or accessing Kardly (Loalsaas), you agree to these Terms of Service. If you are using Kardly on behalf of a business, you represent that you have authority to bind that business.
2. Merchant & Tenant Responsibilities
Merchants are solely responsible for the accuracy of their loyalty program rules, reward descriptions, fulfillment of claimed rewards at their branches, and management of staff permissions (Owner, Manager, and Staff roles).
3. Loyalty Ledger & QR Integrity
Kardly records all stamp, point, visit, tier, and session transactions in an append-only ledger. Attempting to bypass QR token signatures, replay idempotent requests, or manipulate balances is strictly prohibited and may result in account suspension.
4. Subscriptions & Billing
Paid plans are billed monthly or yearly according to the plan selected in your Merchant Billing settings. You may upgrade, downgrade, or cancel your subscription at any time; changes take effect according to your current billing period.
5. Limitation of Liability
Kardly is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Kardly shall not be liable for indirect, incidental, or consequential damages arising from your use of the platform.
6. Contact
Questions about these terms? Contact our team.